Workload, Pace of Work and Productivity

The most common issue we hear from warehouse workers are concerns about workload, pace of work and productivity.

High workload and ‘speed-up’ of the pace of work, driven by unrealistic quotas, create an environment where workers feel compelled to work faster, not safer.

Workers deserve a seat at the table with their employer, through collective bargaining with the union, to negotiate workplace operations, including the pace of work, productivity goals and engineered standards.

Contracts between the company and the union help lessen the harms of productivity quotas by defining work output and strengthening employment regulations.